Vworld2 takes our responsibility to your privacy seriously. This page explains in detail how we collect, use, and protect the personal information of each of our members.
Your privacy is not merely a legal obligation for us — it is the foundation of trust that shapes every technical and operational decision we make.
All data transmitted between your device and vworld2 servers is protected by 256-bit SSL encryption, ensuring your personal and financial information cannot be intercepted by outside parties.
Vworld2 does not sell, rent, or commercialise your personal data to any third party. Your data is used solely for platform operations and improving the user experience.
Our personal data management complies with Malaysia's Personal Data Protection Act (PDPA) 2010 and relevant international standards for responsible user data handling.
Only authorised personnel may access members' personal data, and all such access is logged and continuously monitored to prevent any internal misuse.
We clearly explain what data is collected, why it is collected, and how long it is retained. There is no hidden data collection or concealment of information from our members.
You have the right to access, correct, or request deletion of your personal data at any time. Our team will process each request within a reasonable timeframe without unnecessary questioning.
This Privacy Policy describes vworld2's personal data management practices and forms part of the platform's Terms and Conditions. By using vworld2's services, you agree to the terms set out in this policy. Please read it carefully before registering or using any part of our platform.
Vworld2 collects various categories of personal data to enable us to provide a secure, efficient, and personalised service to each member. This data is collected directly from you as well as automatically when you use the platform.
Data you provide directly:
Data collected automatically:
| Data Category | Example | Requirements |
|---|---|---|
| Identity | Name, MyKad, Date of birth | Mandatory |
| Contact | Email, Phone | Mandatory |
| Financial | Bank account, e-Wallet | Mandatory |
| Technical | IP, Device, Login | Automatic |
| Behaviour | Game history, Wagering | Automatic |
| Optional Cookies | Analytics cookies, Marketing | Options |
The personal data we collect is used strictly for the following purposes only. vworld2 will not use your data for any other purpose without first obtaining your explicit consent.
Vworld2 does not use fully automated processing methods (including profiling) to make decisions that significantly affect your rights without human intervention.
Vworld2 does not sell your personal data. However, in certain lawful and limited situations, we may share necessary information with the following parties:
Vworld2 invests seriously in security infrastructure to ensure your personal data is always protected against cyber threats and unauthorised access.
In the event of any data breach involving your personal information, vworld2 is committed to notifying you within the timeframe required by applicable law.
Vworld2 retains your personal data only for as long as it is needed for the purposes stated in this policy, or as required by applicable law.
| Data Type | Retention Period | Justification |
|---|---|---|
| Active account data | Throughout the active account period | Platform operations |
| Transaction records | 7 years | Legal compliance |
| Security logs | 2 years | Fraud investigation |
| KYC Documents | 5 years after closure | Regulatory requirements |
| Marketing data | Until subscription is cancelled | Voluntary communications |
| Customer support logs | 3 years | Service references |
Once the retention period expires, your data will be securely deleted or anonymised in accordance with established data disposal procedures. Anonymised data cannot be used to identify any specific individual.
Vworld2 uses cookies and similar tracking technologies to enhance the user experience, understand usage patterns, and ensure the platform functions correctly. Below are the types of cookies we use:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the platform.
As a vworld2 member, you have certain rights regarding your personal data that we fully respect. Below is a summary of the rights available to you:
We respect every right held by our members. Contact our support team to exercise any of the rights listed below.
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or incomplete, you have the right to request an immediate correction.
You may request deletion of your personal data, subject to applicable legal obligations.
You may request that we restrict how we process your data under certain circumstances.
You may request your data in a machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing or profiling purposes at any time.
Know Your Customer (KYC) is a mandatory procedure carried out by vworld2 to comply with anti-money laundering (AML) requirements and to ensure every member is a verified individual aged at least 18 years old.
During the KYC process, you may be asked to submit the following documents:
The KYC verification process is typically completed within 24 business hours. You will be notified via email or in-app notification once the process is complete.
The vworld2 platform is strictly for individuals aged 18 and above. We do not intentionally collect or process personal data from individuals under the age of 18.
If we become aware that a child's personal data has been collected without proper knowledge or age verification, we will take immediate steps to delete that information and close the account in question.
The vworld2 platform may contain links or integrations with third-party services such as payment providers and game providers. This Privacy Policy applies only to information collected directly by vworld2.
Third-party services integrated with our platform have their own privacy policies governing how they handle data. vworld2 is not responsible for the privacy practices of those third parties, though we ensure all our partners meet minimum data security standards before being permitted to integrate with our platform.
We recommend reading the privacy policy of each third-party service you use alongside the vworld2 platform to fully understand how your data is handled.
Vworld2 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any significant amendments will be communicated to you via:
The effective date of the most recent amendment is always displayed at the top of this page. Continued use of the vworld2 platform after the effective date constitutes acceptance of the amended terms. If you do not agree with the amendments, you have the right to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our privacy and data protection team:
We are committed to addressing every inquiry seriously and providing clear, accurate responses. Your satisfaction and trust are our top priorities.
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Malaysia in accordance with the Personal Data Protection Act 2010.